• Mediation is a pragmatic approach to negotiating different interests or resolving conflicts. The focus is on finding solutions and agreements that work. This approach succeeds when the shared interest in a solution is greater than the benefit of a failed negotiation.
• Mediation creates solutions without losers. Mediation means working with the negotiating parties to develop solutions that result in a “win-win situation.” The aim of the process is to find ways that are satisfactory for all parties and thus can be effective in the long term.
• Mediation builds trust. The process helps parties recognise the interests, needs, and motivations behind positions and thus fosters understanding for the other’s standpoint. By identifying interests and the respect for the other’s interests created through mediation, a foundation is laid for new solution ideas. This gives the parties the opportunity to move from the past to the future, from conflict to resolution.
• Mediation is impartial. A mediator is neutral and impartial. They have no vested interest in a specific outcome. The goal is a result that all parties agree on. The role of the mediator builds trust among the participants and ensures balanced speaking opportunities. Moreover, they organise the process and structure the work on solutions. Mediators have no power and make no decisions. 

With many years of experience, we are trained and professional guides in mediation and conflict consulting: Our mediation experience encompasses contentious project situations, conflicts between employees and senior staff, conflicts within and between teams, and conflicts in leadership bodies.