ComTeam Academy + Consulting GmbH
Rigistrasse 13
8006 Zürich, Switzerland
They can be healing and can advance processes and (work) relationships. Or they can become deadlocked. When two or more parties are in dispute and cannot find a solution, a ComTeam mediator can intervene. Without any vested interest, we work in conflict counselling in a pragmatic and solution-oriented way with all involved parties.
"Mediation always works when the mutual interest in a solution is greater than the benefit of the failure of the negotiation."
Peter Kraushaar, Partner at ComTeam and Head of Business Coaching Training
After clarifying the facts, we first contact the disputing parties, inform them about the procedure and the time required. If meetings are arranged, they usually take place at a neutral location. This can be in the premises of ComTeam or on-site. If there are developments in the clarification process, information about them, results, and agreed steps are communicated by the participants, for example, to the responsible manager. Whether one appointment or several are needed often depends on the duration of the conflict: The longer a conflict has been simmering, the more time must typically be allowed for. In such cases, several meetings may take place. If the conflict is current and does not have a long history, it is often resolved in one meeting. Another factor is the number of participants: In team conflicts with many different positions, these can also influence the duration of the process. Our declared goal in conflict counselling is to work together with the parties to re-establish a viable working relationship and to learn a different type of communication for everyday life. If needed, we as experienced ComTeam mediators are gladly at your side.
Our declared goal is to work together with the parties in conflict counselling to re-establish a sustainable working relationship and to learn a different type of communication for everyday life. If needed, we are gladly at your side as experienced ComTeam mediators.
Conflicts are a part of our lives and are indispensable for moving things forward and “clearing the air.” However, some conflicts do not lead to solutions but to irreconcilable opposing positions: Then resources are wasted, and the dispute becomes a meaningless ritual.
This is where mediation can help. Solution-oriented, pragmatic, and allied with all parties, an external person can mediate.
With many years of experience, we are trained and professional companions in mediation and conflict counselling: Our mediation experience includes contentious project situations, conflicts between employees and leaders, conflicts within and between teams, and conflicts in executive bodies.
Contact us – we would be happy to discuss your individual challenge.
ComTeam AG | Academy + Consulting
Rigistrasse 13
8006 Zürich, Schweiz
+41 52 212 4848
ch.office@comteamgroup.com
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