Data Protection at a Glance

General information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information about data protection can be found in our privacy policy listed under this text.

Data Collection on Our Website

Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?
On the one hand, your data is collected by you providing it to us. This can be data that you enter in a contact form, for example. Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system, or time of the page call). The collection of this data happens automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right at any time to obtain information about the origin, recipient, and purpose of your stored personal data free of charge. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for further questions about data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to complain to the competent supervisory authority. You also have the right to request that the processing of your personal data be restricted under certain circumstances. Details can be found in the privacy policy under “Right to Restriction of Processing”.

Analysis Tools and Third-Party Tools
When visiting our website, your surfing behaviour can be statistically evaluated. This is done mainly with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.

General Notes and Mandatory Information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy. If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible entity
The responsible entity for data processing on this website is:

ComTeam AG
Erlkamer Straße 4
83607 Holzkirchen
Phone: +49 8022 96660
Email: de.office@comteamgroup.com

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal email notification is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defence of legal claims (objection according to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection according to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of breaches of the GDPR, the persons affected have the right to lodge a complaint with a supervisory authority, in the member state of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfilment of a contract, handed over to yourself or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another data controller, this will only be done to the extent that it is technically feasible.

SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the address line of the browser from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website
If there is an obligation to transmit your payment data to us after the conclusion of a fee-based contract (e.g., account number for direct debit authorization), this data is required for payment processing. Payment transactions using the common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the change in the address line of the browser from “http://” to “https://” and by the lock symbol in your browser line. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, Blocking, Deletion, and Correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient, and the purpose of the data processing and, if applicable, a right to correction, blocking, or deletion of these data. For this purpose, as well as for further questions about personal data, you can contact us at any time at the address given in the imprint.

Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the imprint. The right to restrict processing applies in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data has been / is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need them for the exercise, defence, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. If it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the assertion, exercise, or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of significant public interest of the European Union or a member state.

Objection to Promotional Emails
We hereby object to the use of contact data published within the scope of the imprint obligation for the transmission of advertising and information material not expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

Data Protection Officer
Statutorily required data protection officer

We have appointed a data protection officer for our company.

Data Protection Officer of ComTeam AG
Erlkamer Straße 4
83607 Holzkirchen, Germany
Tel: +49 8022 96660
Email: Datenschutz-ComTeamAG@comteamgroup.com

Data Collection on Our Website

Cookies
The internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser to inform you about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Cookies that are necessary for the execution of the electronic communication process or for providing certain functions you desire (e.g., shopping cart function) are stored based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. As far as other cookies (e.g., cookies for analysing your surfing behaviour) are stored, they are treated separately in this privacy policy.

Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Used operating system
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address These data are not combined with other data sources. The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose, the server log files must be recorded.

Contact Form
When you send us inquiries using our contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered the contact form is therefore exclusively based on your consent (Art. 6 (1) lit. a GDPR). You can revoke this consent at any time. An informal email to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for the data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Comment Function on this Website
For the comment function on this page, in addition to your comment, information about the time of creation of the comment, your email address, and if you do not post anonymously, the username you have chosen will be stored.

Duration of Storage of Comments
The comments and the associated data (e.g., IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments must be deleted for legal reasons (e.g., offensive comments).

Legal Basis
The storage of comments is based on your consent (Art. 6 (1) lit. a GDPR). You can revoke any consent you have given at any time. An informal email to us is sufficient. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only to the extent necessary for the establishment, content organization, or change of the legal relationship (inventory data). This is done based on Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual actions. Personal data about the use of our Internet pages (usage data) are collected, processed, and used only to the extent necessary to enable the user to use the service or to bill for it. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer Upon Conclusion of Contract for Services and Digital Content
We transfer personal data to third parties only when it is necessary as part of contract processing, such as to the bank entrusted with payment processing. Further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be transferred to third parties without explicit consent, such as for advertising purposes. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.

Social Media
Facebook Plugins (Like & Share Button)
Our pages integrate plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like Button” (“Gefällt mir”) on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. This allows Facebook to receive information that you have visited our site with your IP address. If you click the Facebook “Like Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. Please note that as the provider of the pages, we do not have knowledge of the content of the data transmitted or its use by Facebook. For more information, please see Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account. The use of the Facebook plugins is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.

LinkedIn Plugin
Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time one of our pages that contains LinkedIn features is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our Internet pages with your IP address. If you click LinkedIn’s “Recommend Button” and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with you and your user account. Please note that as the provider of the pages, we do not have knowledge of the content of the data transmitted or how it is used by LinkedIn. The use of the LinkedIn plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media. For more information, please see LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy.

XING Plugin
Our website uses features of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Every time one of our pages containing XING features is accessed, a connection is made to XING servers. To our knowledge, no personal data is stored. No IP addresses are stored, or usage behaviour evaluated. The use of the XING plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media. For more information on data protection and the XING Share Button, please see XING’s privacy policy at: https://www.xing.com/app/share?op=data_protection.

Analysis Tools and Advertising Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the United States. The storage of Google Analytics cookies and the use of this analytical tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

IP Anonymization
We have activated the IP anonymization feature on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent the storage of cookies by selecting the appropriate settings on your browser software; however, we would like to point out that if you do this, you may not be able to use all features of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: tools.google.com/dlpage/gaoptout.

Objection to Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent the collection of your data on future visits to this website: Disable Google Analytics. For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Hotjar
This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com). Hotjar is a tool for analysing your user behaviour on our website. With Hotjar, we can record your mouse and scroll movements and clicks, among other things. Hotjar can also determine how long you remained at a certain spot with the mouse pointer. From this information, Hotjar creates so-called Heatmaps, which can be used to determine which areas of the website the site visitor prefers to view. We can also determine how long you stayed on a page and when you left it. We can also determine at which point you stopped your entries in a contact form (so-called Conversion Funnels). In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the web offerings of the website operator. Hotjar uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective, and secure. These cookies can be used to determine if our website has been visited with a specific device or whether the functions of Hotjar have been deactivated for the respective browser. Hotjar cookies remain on your device until you delete them. You can set your browser to be informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. The use of Hotjar and the storage of Hotjar cookies are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its web offer and its advertising.

Disabling Hotjar
If you wish to disable Hotjar’s data collection, click on the following link and follow the instructions there: https://www.hotjar.com/opt-out Please note that Hotjar deactivation must be done separately for each browser or device. For more information about Hotjar and the data collected, please see Hotjar’s privacy policy at the following link: https://www.hotjar.com/privacy

Contract for Order Processing
We have entered a contract for order processing with Hotjar to implement the strict European data protection regulations.

WordPress Stats
This website uses the WordPress tool Stats to statistically evaluate visitor access. The provider is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA. WordPress Stats uses cookies, which are stored on your computer and allow an analysis of the use of the website. The information generated by the cookies about the

use of our website is stored on servers in the USA. Your IP address is anonymized after processing and before storage. “WordPress-Stats” cookies remain on your device until you delete them. The storage of “WordPress Stats” cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behaviour to optimize both its website and its advertising. You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of our website. You can object to the collection and use of your data for the future by placing an opt-out cookie in your browser by clicking on this link: https://www.quantcast.com/opt-out/. If you delete the cookies on your computer, you will need to set the opt-out cookie again.

Newsletter

Newsletter Data
If you would like to subscribe to the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. The processing of the data entered the newsletter subscription form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the email address, and their use for sending the newsletter at any time, for instance, through the “unsubscribe” link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation. The data deposited with us for the purpose of obtaining the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. Data stored for other purposes with us remain unaffected.

Plugins and Tools

YouTube
Our website uses plugins from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to YouTube’s servers. This will tell the YouTube server which of our pages you have visited. Furthermore, YouTube may store various cookies on your device. With the help of these cookies, YouTube can receive information about visitors to our website. This information will be used, among other things, to capture video statistics, improve user-friendliness, and prevent attempts at improper use. The cookies remain on your device until you delete them. If you are logged into your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de.

Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. Google Maps is used in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Payment Providers and Resellers

PayPal
Among other options, we offer payment via PayPal on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you choose to pay via PayPal, the payment data you provide will be transmitted to PayPal. The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfil a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.